privacy policy
last updated: June 2026
ALTSOL BEAUTY LTD is committed to protecting your personal data. this policy explains how we collect, use, and protect your information when you visit altsolbeauty.co.uk or purchase from us.
who we are
ALTSOL BEAUTY LTD, registered in England and Wales. company number: 17266188. registered address: Blackett Street Acorn Business Centre, Aldow Enterprise Park, Manchester M12 6AE. contact: hello@altsolbeauty.co.uk
what data we collect
- account and order data: name, email address, delivery address, phone number, payment information (processed securely by Shopify Payments)
- marketing data: email address if you subscribe to our waitlist or newsletter
- usage data: pages visited, time spent, device type, browser via Google Analytics
how we use your data
- to process and fulfil your orders
- to send order confirmations and shipping updates
- to send marketing emails if you have opted in. you can unsubscribe at any time
- to improve our website and customer experience
- to comply with legal obligations
legal basis (UK GDPR)
- contract: processing your orders
- legitimate interests: improving our service, fraud prevention
- consent: marketing communications
your rights
under UK GDPR you have the right to access your data, correct inaccurate data, request deletion, object to processing, and data portability. to exercise any right, email hello@altsolbeauty.co.uk.
data retention
order data is retained for 7 years for tax purposes. marketing data is retained until you unsubscribe.
third parties
we share data with Shopify (store platform), Klaviyo (email marketing), and Google Analytics (analytics). we do not sell your data.
cookies
we use essential cookies required for the store to function, analytics cookies via Google Analytics, and marketing cookies if you consent. you can manage preferences via the cookie banner on our site.
contact
for any privacy queries: hello@altsolbeauty.co.uk. you have the right to lodge a complaint with the ICO at ico.org.uk.